Introduction:

This website (www.xcapemuscat.com) is owned and managed by ABN Juma AL Fahdi TRD that operates as “Xcape Muscat”. The following terminology applies to these Terms and Conditions and Privacy Policy: “Client”, “You” and “Your” refers to you, the person accessing this website, using the service provided and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to ABN Juma AL Fahdi TRD. “Game” refers to the escape game experience offered by ABN Juma AL Fahdi TRD. These terms and conditions govern your use of this website and enjoyment of the Games and by using this website you accept these terms and conditions in full. Your statutory Consumer Rights are unaffected.

About Us:

XCAPE is a simple and fun live and virtual reality escape game, designed for small groups of people. The goal for the players is to escape from the room in which they were locked. Team gets from 45:60 minutes to solve different riddles, find clues and use them in-game correctly, also players have to use available things and hints that will help them to find the key and open the door.

Privacy Policy:
– All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
– The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
– Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Terms and Condition:
– The cardholder must retain a copy of transaction records and Merchant policies and rules.
– Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of OMAN.
– The Sultanate of Oman is our country of domicile.
– Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
– If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

Method of Payment:
We accept payments online using Visa and MasterCard credit/debit cards in OMR.

Refund Policy:

– Xcape Muscat is live events; therefore, no refunds shall be offered for cancellations or no shows.
– For any reserved booking, the customer is required to give at least 48 hours prior notice to change the reservation. Changes to a reservation will only be permitted once and are subject to written confirmation, by us, of the rescheduled booking date and time.
– In case of any technical issue during the transaction, refunds will be done only through the original mode of payment.

Contact Us:
– Office Address: VILLA A503, AL MAZON ST, AL KHOUD, MUSCAT, OMAN
– Contact number: 91217447
– Email: info@xcapemuscat.com